FREE UK Delivery on Orders of Over £80.00!

Delivery

We currently deliver to the UK Mainland. If you would like to order from another country, please get in touch with us for a shipping quote.

In most cases, we use Royal Mail as our carrier. Where possible, we will try and pack your items into a letter-box friendly package so that you do not have to stay in and wait for it, larger items however may require a signature.

Delivery takes around 3 – 5 working days to the UK mainland. If you place your order by 3pm GMT/BST on a working day, these time periods run from the close of business on that day; if you place your order after 3pm GMT/BST on a working day, or on a non-working day, these time periods run from the close of business on the next following working day.

Made to order products and personalized products will take additional time to manufacture. You will be able to see an indication of the current wait times upon the applicable product pages.

View Our Full Delivery Policy Here

Delivery Charges

To the UK Mainland

The price you will pay will depend on the size and weight of the largest item in your order.

  • FREE Delivery on all orders over £80.00
  • 1 - 5 Greetings Cards only: £1.00
  • Letterbox Friendly Delivery: £2.50
  • Orders containing larger items: £3.99

Please contact us for a shipping quote to other countries.


Returns

Our Returns Policy in Short

You may return your items within 14 days. This does not affect your statutory rights.

  • You have 14 days to return an order after receiving it.
  • If you change your mind, or the product you received is not what you expected, please contact us before returning the item.
  • Unless arrangements are made with us, you cover the cost of the return.
  • Please note that exceptions may apply for the return of certain custom-made, hygienic and other products.
View Our Full Returns Policy

Returns Procedure

  • If you wish to make a return, send us an e-mail containing your name, address, e-mail address, the order number and a specification of which items that the return relates to, preferably using the return form that was included with your order.
  • Ship the items for return within 14 days of the date of the notification.
  • You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
  • If possible, please provide us with a tracking number for the return shipment.
  • If a returned item is shipped internationally, mark as “RETURNED GOODS” to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
  • Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.
  • If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.